We seek to embrace what makes Kalamazoo and Southwest Michigan unique by focusing on our diverse population and including all members of the community in our exhibits and programs.
The museum is handicapped accessible, with elevators, wheelchairs, assistive listening devices in the planetarium, and push button door openers to the bathrooms. If you or someone in your group is hearing impaired and plans to attend a program at the museum, please call two weeks ahead, and we will arrange for an ASL interpreter.
Specific accessibility services may be requested in advance through the museum’s contact form or by calling the museum at 269.373.7965.
All exhibits and programs, the Theater, and the planetarium are wheelchair accessible. Limited wheelchairs are available for use while visiting the museum. An adjustable ADA-compliant lectern is available for speakers.
There is a pull-in section for our visitors with mobility concerns to be dropped off in front of the museum. Please move your vehicle once your family and friends are safely in the museum. We can offer staff assistance if needed. Call the front desk for assistance at 269.373.7979.
Strollers and wagons are permitted in the museum. For the safety and accessibility of others, please do not leave your stroller or wagon unattended. The museum is not responsible for lost or stolen property.
The elevator is located across from the first floor stairs. Please reserve elevator use for those with strollers, wheelchairs and mobility concerns.
Do not use the elevator in the case of a fire emergency. Staff can assist you with wheelchair-accessible evacuations. In case of a fire, please exit the building and gather your family on the other side of the street. Maps are located throughout the museum identifying emergency gathering locations in case of a tornado.
All bathrooms are wheelchair accessible. All bathrooms contain diaper changing pull-down tables. Bathrooms are located on the first floor behind the Atrium of Artifacts wall display.
Gallery entrance signs and the mummy exhibit have permanent signage in Braille. The museum is filled with hands-on exhibits ready for all to explore. Ask about our low-vision tactile tours and the option to schedule a sign language interpreter with two weeks’ advance notice. Many of our videos have closed-caption options in English. Assisted listening devices and T-loop assistance are available in the planetarium.
The Museum provides sensory tools kits (fidget, weighted snake, calming activity cards, and noise cancelling headphones) at the front desk. Wiggle cushions, noise cancelling headphones, resistance bands, and a variety of lap and hand-held fidgets are available for use in the planetarium and Theater.
A Museum social story guide is available on our website. It is a thumbnail version of our social story, with explanations and hints for parents. The social story is a guided tour of our exhibits and galleries to prepare children for their visit. Individual pages can be printed to create your own visit.
During our hands-on programs, a quiet space is set aside for children with sensory sensitivities to work on their crafts. Ask our floor staff for exhibits that tend to be quiet and for additional assistance if needed. Families may also want to set goals for their visit. A goal sheet and reward stickers are available at the front desk for all visitors.
Service dogs and miniature ponies trained to perform specific tasks for an individual with a disability are allowed in all public areas. Service animals are required to be under their owner’s control at all times, wearing a leash or harness, and clearly identified as a service animal.